Confidentiality

HQ Interlingo Solutions – fzco, Trade License No. 15174, VAT ID 104054564000003, with its registered office at Bldg. A2, IFZA Business Park, Dubai Silicon Oasis, Dubai, U.A.E. (hereinafter referred to as the “Company”), is regulated by the Dubai Integrated Economic Zones Authority and the laws of the United Arab Emirates. The Company carries out processing and protection of personal data of natural persons and confidential information of companies. This privacy policy explains how our Company uses the personal data we collect from you when you use our website or communicate us your data by any other means.
Subjects of this Privacy Policy

Visitors of the translateindubai.ae website, Company employees, Company contractors and job seekers, possible third parties.

Legal Basis

The Company is processing the personal data of natural persons in accordance with the applicable legislation of the United Arab Emirates, and/or Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27th 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation – the GDPR), should your protected information is shared with the parent company in the Czech Republic.
The following approved grounds could justify the processing of personal data:

legal obligation that relates to the Company, fulfillment of the contract in which the data subject is a contracting party, implementation of the legitimate interest of the Company, or in case an explicit consent to the processing of personal data is requested and then received. Such consent can be revoked at any time, with no retroactive action.
Our parent company operates as a Controller as well as a Processor of personal data in the territory of the European Union.

What data do we collect?

Our Company may collect the following data:
Personal identification information (name, last name, email address, phone number, etc.)

Profession-related information (credentials, diplomas, previous employers’ names, CAT tools used, payment conditions, account information, etc)

Information related to the website visits and visitors’ behavior (anonymized, through the GoogleAnalytics technology or similar).
The Company has no access to any kind of billing or credit card information of purchasers of its services.

How do we collect your data?

You directly provide the Company with most of the data we collect. We collect data and process data when natural persons:

Register online or place an order for any of our services. Voluntarily submit their CV/Resume and/or enclose any related additional data within the framework of a routine recruitment process with the Company. Use or view our website and its services with your browser.
The Company may also receive your data indirectly from the following sources:
Translation job portals (Proz.com, Translatorscafe.com and similar). As a reference from a third party.

How do we use personal data?

The Company collects relevant data so that we can:

Process an order, manage an account.

Add a supplier into our database of approved vendors.

Send e-mails with special offers on other products and services we think receivers might like.

How do we store personal data?

The handling of personal data is in full compliance with all applicable laws, including the GDPR. The Company ensures the security of the personal data of relevant subjects through the implementation of organizational and technical measures. Access to these personal data is protected through a combination of physical security and electronic means, with the latest computer technology used to bolster these security measures.

What are your data protection rights?

The Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request the Company for copies of your personal data.
The right to rectification – You have the right to request that the Company correct any information you believe is inaccurate. You also have the right to request the Company to complete information you believe is incomplete.
The right to erasure – You have the right to request that the Company erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that the Company restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the Company’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that the Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us
Call us at: +971 50 423-6518 (or +420 22 888 2050, for EU clients)
Or e-mail us: GDPR@hq-translate.com

Cookies

Cookies are text files that are placed on the computer in order to collect standard Internet log information and visitor behavior information. When a user visits our website, we may automatically collect information from you through the use of cookies or similar technology. Such information is anonymized. For further information, please visit allaboutcookies.org.
How do we use cookies?
The Company utilizes cookies in a variety of ways to enhance your experience on our website, including:
The company uses cookies to:

  • Maintain your signed-in status.
  • Gain insight into your website usage patterns.
  • Offer content and/or services that align more closely with user needs.

Changes to our privacy policy

Our company maintains a regular review of its privacy policy, and any updates are posted on this webpage. This privacy policy was last updated on October 23, 2022.

How to contact us

If you have any questions about the Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: GDPR@hq-translate.com
Call us: +971 50 423-6518 // +420 22 888 2050
Or write to us at: HQ Interlingo Solutions, floor 2, bldg. A2, IFZA Business Park, Dubai Silicon Oasis, Dubai, U.A.E.

Privacy Policy version as of 23.10.2022